The client
Vuabl builds analytics software for property professionals. Early traction came from founders’ networks — real customers and domain credibility — without the systems needed to compound demand.
After pipeline data surfaced a stronger fit, activity shifted from estate agents to surveyors and appraisers — same product framing, materially higher throughput per relationship.
Where the business was
- ~0CRM contacts with pipeline context Pre-engagement
- 100%Revenue from referrals or direct outreach No predictable inbound
- SlowLegacy site performance Losing buyers on load
- 1 ICPEstate agents — before data said otherwise Pre-pivot
What we built together
Build sequence — 20 months
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HubSpot from zero
Month 1–2History loaded, communications linked for logging, pipeline stages aligned with how Vuabl actually sells. Behaviour visible rather than improvised. No guessing who's in what stage.
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New vuabl.io
Month 1–3Sharp product story, deliberate CTAs, performance that didn't punish serious buyers — with the legacy experience kept viable for current clients running on it.
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Three inbound paths
Month 2–4Waitlist for early curiosity, pricing requests routing to tailored follow-up, and book-a-demo for buyers ready now. Each path had a different job and a different next step.
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Four-step nurture sequence
Month 3–6From orientation through proof points and outcomes, finishing with an opt-back-in invite. Kept pipeline warm without manual effort. 17% of waitlist sign-ups converted to booked meetings.
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ICP pivot — estate agents → surveyors
Month 8–12HubSpot data made the pattern undeniable: comparable product and pricing, substantially more volume per account among surveyors. Repositioned proposition, messaging, and focus.
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Outbound at scale
Month 10–20EPC government records as factual inputs, normalised HubSpot ingestion, ~150 templated daily messages to validated contacts, SDR handoff tuned to reply quality.
Inbound funnel performance
Revenue trajectory
Pipeline built
UK inbound pipeline
£89,000 in attributable opportunity built from a standing start. Inbound grew from zero structured capture to a working three-path funnel with nurture behind it.
North America enterprise pipeline
£100,000+ in motion — major names in underwriting and valuations as material contracts matured through pricing and diligence.
The pivot the data commanded
Inside HubSpot, the pattern became hard to argue with: comparable product and pricing pointed at substantially more volume per account among surveyors and appraisers versus the original segment.
Treating that signal as directional — rather than hedging the original ICP — was the decision that unlocked the North America pipeline. Repositioning proposition, messaging, and focus without pretending that segment or geography shift is painless.
Where it landed
Twenty months later: four times the revenue, three standing pipeline motions, enterprise names in pricing and diligence overseas, and a narrative leadership could explain internally — fewer guesses, more repeatable motion.
The results
- 4× Revenue growth in twenty months
- 17% Waitlist conversions that booked a meeting
- £89K Inbound pipeline built starting from zero
- £100K+ North America enterprise pipeline in motion